HEDC Framework

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Higher Education
Digital Capability Framework

An open-source framework segmenting digital capability for higher education institutions across 4 dimensions, 16 domains and ~70 capabilities.

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PEOPLE & SYSTEMS (PS)
DEMAND & DISCOVERY (DD)
DIGITAL DESIGN & EXPERIENCE (DE)
WORK & LIFELONG LEARNING (WL)
Digital Leadership & Skills
Technology Governance
Digital Infrastructure
Data
Product & Service Design
Digital Marketing
Student Recruitment
Enrolment Mgmt
Course Design
Digital Content & Courseware
Student Experience
Assessment & Verification
Work Integrated Learning
Career Planning & Placement
Industry & Business Engagement
Alumni & Continuing Education

Purpose

The Higher Education Digital Capability (HEDC) Framework is a learner-focused, practical and flexible approach to mapping and measuring digital capability in Higher Education institutions across the learner lifecycle. Universities and HE institutions globally use the framework to identify strengths, prioritise areas of focus and support their digital transformation strategies.

Methodology & Guiding Principles

The Framework acknowledges educational literature on digital capability and grounds these in current practice using ongoing consultation, research and analysis with Higher Education leaders around the world. The HEDC Framework benefits from a continuous and iterative feedback cycle informed by an engaged community of HE professionals.

Using the Framework

Institutions use the HEDC Framework to build familiarity, understanding and shared language of digital capability across the learner lifecycle. The Framework is accompanied by global case studies and other tools to support cross-institutional discussion of perceived performance, gaps and priorities.

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